1. Acceptance of TTCs by the Ticket Holder
Any use of an AFC Asian Cup Qatar 2011™ ("Event") match ticket ("Ticket") and the terms of admission to the Stadium at which an Event match ("Match") is taking place will be subject to these Ticketing Terms and Conditions ("TTCs") as established by the Asian Football Confederation ("AFC") and the Qatar Football Association(“QFA”)/Local Organizing Committee of the AFC Asian Cup Qatar 2011™ ("QLOC") (collectively, "Organisers"). Anyone who purchases, holds or uses a Ticket ("Ticket Holder") will be deemed to have fully and irrevocably agreed with the Organisers to these TTCs.
2. Confirmation of the TTCsIn addition to Section 1, by registration and submission for purchase of Tickets issued by the Organisers (or any third party approved by the AFC) online or at the ticketing box offices, each person who registers for, or purchases, Tickets (“Ticket Purchaser”) confirms that: (a) he/she has read, understood and accepted the TTCs, and (b) undertakes that each individual receiving a Ticket through the Ticket Purchaser (directly or indirectly) will have read, understood and accepted the TTCs prior to receiving a ticket. For that purpose, the Ticket Purchaser will provide a copy of these TTCs to the individuals receiving Tickets from him and will direct the individuals to the additional sources for copies of the TTCs that are identified in Clause 11.2 below.
3. Entry to the Stadium
3.1 Entry into a stadium ("Stadium"), which includes areas under the control of the Organisers, the Stadia owners and/or the Qatari governmental authorities (collectively, "AFC Asian Cup Qatar 2011™ Authorities") on a Match day, will be authorised on a Match day only upon the presentation of a valid Ticket by each person seeking to gain entrance, except children under the age of 3 years who are sharing the same seat with an adult. This ticket must remain attached to the stub until entrance to the stadium. Ticket Holders shall keep their Ticket during the whole duration of the Match and until exit of the Stadium.
3.2 Each Ticket evidences permission to enter the Stadium on a Match day can, at any time, be revoked for good reason by the AFC Asian Cup Qatar 2011™ Authorities.
3.3 Minors are only allowed to enter the Stadium when they are accompanied by an adult.
3.4 All Ticket Holders must comply with the applicable safety and security rules adopted by the Organisers for the Stadia on Match days, with the applicable Qatari law and with the Stadium Code of Conduct. It is strictly prohibited at any time in and around the Stadium to use, possess or hold weapons of any kind, sharp objects or anything that could be used as a weapon, fireworks, flares or other pyrotechnics, electronic loud speakers, projectiles, wooden sticks, bottles of any kind, animals, gas horns, rolls of paper, provocative clothing, alcoholic beverages or any other or similar items which could put public safety and health at risk and/or harm the reputation of the Organisers.
3.5 It is strictly prohibited in and around the Stadium to use, possess hold or offer to sell any religious and political item, signs, banners or leaflets bearing political, ideological, religious, promotional or commercial texts, messages or symbol or any items that could infringe any rights of the Organisers and their commercial affiliates/partners for the Event, and other objects which could compromise public safety and/or harm the reputation of the Organisers reflected in the Stadium Code of Conduct. The Stadium Code of Conduct should be read carefully before attendance at a Match.
3.6 The AFC Asian Cup Qatar 2011™ Authorities will be entitled to carry out checks on any Ticket Holder in accordance with Qatari law. Tickets may be rendered null and void, and entrance into a Stadium can be refused for any person who, or a Ticket Holder can be refused admission or ejected from the Stadium if such Ticket Holder:
• a) is noticeably under the influence of alcohol, narcotics or any behaviour-modifying substance;
• b) is behaving, or is likely to behave, violently, harmfully or in a manner liable to disrupt public order or cause a nuisance to other Ticket Holders; or
• c) has failed to comply with the terms of these TTCs, with any of the applicable safety and security rules, with the applicable Qatari law, with the Stadium Code of Conduct, or Sales Regulations, if any.
3.7 Individuals who have been banned from attending football matches by competent authorities or sports governing bodies in any country, or who are considered as a security risk, are prohibited from receiving Tickets and from entering or remaining in the Stadium.
3.8 Tickets must be shown whenever requested by the AFC Asian Cup Qatar 2011™ Authorities. Ticket Holders leaving the Stadium will not be re-admitted unless otherwise approved by the AFC Asian Cup Qatar 2011™ Authorities.
3.9 Each Ticket is numbered to identify a specific entrance gate and seat. Each Ticket Holder must sit in the seat allocated to the respective Ticket. The Organisers reserve the right to substitute the seat identified on the Ticket with another seat, if appropriate for security reasons, without compensation to the Ticket Holder.
3.10 The AFC Asian Cup Qatar 2011™ Authorities cannot guarantee:
• a) that a specific player will participate in a Match; or
• b) the length of time that any Match will be played; or
• c) that the Ticket Holder will have uninterrupted and/or uninhibited view of the Match from the seat provided. The Organisers will use reasonable efforts to identify obstructed view seats prior to purchase.
4. No resale of Tickets
4.1 Ticket Holders may not sell, offer for sale resell their Ticket in any way, without the specific prior written approval of the Organisers.
4.2 Tickets cannot be returned, replaced and/or exchanged for any reason.
4.3 Tickets may only be purchased through the officially authorised agents of the Organisers. Any Ticket obtained from any other source (for example, unauthorised intermediaries such as ticket brokers, internet auctions, internet ticket agents) will be rendered invalid, and all rights of entry into the Stadium will be nullified. Such Tickets will be cancelled by electronic or other means, and any person seeking to use such a Ticket obtained through unauthorised sources will be refused entry into the Stadium, ejected from the Stadium and/or will have their Ticket seized by the AFC Asian Cup Qatar 2011™ Authorities, in addition to any other remedies available to the AFC Asian Cup Qatar 2011™ Authorities.
4.4 Upon request from the Organisers, Ticket Holders must explain how, from whom, for what consideration and from where they obtained their Tickets.
5. Sound and Image Recordings
5.1 Any Ticket Holder attending a Match expressly acknowledges that it is a public event that is being recorded. To the extent permitted by applicable law, any person attending a Match agrees that use may be made in perpetuity, free of charge or any compensation, of her/his voice, image, photograph and likeness by means of live or recorded video display, broadcast, streaming or other transmission or recording, photographs or any other current and/or future media technologies (now known or hereinafter invented and/or devised), and irrevocably consents to the use of such voice, image, photograph or likeness by the AFC or third parties authorised by the AFC to use such media. Each Ticket Holder waives in advance all rights and actions seeking to oppose such exploitation, subject to applicable law. The AFC (and third parties authorised by the AFC with respect to the use of such media) will be bound by, and comply with, all applicable laws with respect to any use they may make of such media.
5.2 Ticket Holders are not allowed to bring a professional video or photo camera inside the Stadium. Ticket Holders may not record or transmit any sound, moving or still image or description of the Match (or any result or statistic of the Match) other than for private use. It is strictly forbidden to disseminate any sound, moving or still image, description, result or statistic of the Match, in whole or in part, for any sort of public access, irrespective of the transmission form, whether over the internet, radio, television, mobile phone, data accessory or any other current and/or future media (now known or hereinafter invented and/or devised), unless expressly authorised by AFC in writing and in advance. Ticket Holders may not assist any other person(s) to conduct such activities.
6. Prohibitions Regarding Ambush Marketing and Other Marketing Activities
6.1 Ticket Holders may not engage in any form of activity which may result in an unauthorised commercial association with the Organisers, the Event or parts of it to the detriment of the Organisers or their commercial affiliates/partners, whether by way of an unauthorised use of logos or otherwise (“Ambush Marketing”).
6.2 At the Stadia on Match days, Ticket Holders are strictly prohibited from using, wearing, possessing or holding promotional or commercial objects and materials, other than those of the Organisers’ commercial affiliates/partners, or offering to sell, selling or possessing with the intent to sell drinks, food, souvenirs, clothes, or other promotional and/or commercial items. All such items may be removed or confiscated by the AFC Asian Cup Qatar 2011™ Authorities
6.3 Ticket Holders are strictly prohibited from providing any type of commercial service or undertaking any commercial promotions in the Stadium, unless expressly authorised by the AFC in writing.
6.4 Ticket Holders are strictly prohibited from handing out pamphlets or information relating to, or in any way promoting or drawing attention to, any business, cause, charity or concern, whether commercial or not, in the Stadium, unless expressly authorised by the Organisers in writing.
6.5 The use of tickets for advertising, sales promotions or any other commercial purposes (including, but not limited to, offers for sale, use as a premium, give-away or prize in a competition or sweepstake) is strictly prohibited without the prior written approval of the AFC.
6.6 Tickets may not be sold, or otherwise included for commercial purposes as part of a travel package (for example combining Tickets with flights and/or a hotel room night) or as part of a hospitality package (for example combining Tickets with pre or post Match catering services in proximity to the Stadia), without the prior written approval of the AFC.
7. Acceptance of Risk and Limited Liability
7.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TICKET HOLDER (IN HER/HIS OWN NAME AND ON BEHALF OF ANY MINORS USING A TICKET BOUGHT BY HER/HIM) ACCEPTS ALL RISKS AND DANGERS WHICH THE TICKET HOLDER MAY FACE OR ENDURE WHILE ATTENDING ANY MATCH AND WAIVES ANY CLAIMS OR ACTION AGAINST THE AFC ASIAN CUP QATAR 2011™ AUTHORITIES, THE TEAMS AND THEIR RESPECTIVE AGENTS, EMPLOYEES OR PARTNERS, RELATING TO SUCH RISKS AND DANGERS. THE TICKET HOLDER (IN HER/HIS OWN NAME AND ON BEHALF OF ANY MINORS USING A TICKET BOUGHT BY HIM) ACCEPTS THAT THERE ARE RISKS TO HER/HIS PERSONAL SAFETY OR PROPERTY LOSS ON THE WAY TO OR FROM AND OUTSIDE OF OR WITHIN THE STADIUM. NOTHING IN THIS PARAGRAPH IS INTENDED TO REQUIRE A TICKET HOLDER TO ACCEPT RISKS OR DANGERS FROM, OR WAIVE RIGHTS TO DAMAGES ARISING FROM, THE GROSS NEGLIGENCE OR WILFUL MISCONDUCT OF AN AFC ASIAN CUP QATAR 2011™ AUTHORITY.
7.2 EACH OF THE RESPECTIVE ENTITIES REFERRED TO AS THE AFC ASIAN CUP QATAR 2011™ AUTHORITIES HAVE INDEPENDENT ROLES AND RESPONSIBILITIES IN CONNECTION WITH THE EVENT. ONE AFC ASIAN CUP QATAR 2011™ AUTHORITY SHOULD NOT BE HELD RESPONSIBLE FOR THE ACTIVITIES OR OMISSIONS OF ANOTHER AFC ASIAN CUP QATAR 2011™ AUTHORITY. EACH AFC ASIAN CUP QATAR 2011™ AUTHORITY IS RESPONSIBLE FOR ITS OWN ACTS AND OMISSIONS.
7.3 NOTHING IN THIS TTCs WILL EXCLUDE OR RESTRICT ANY LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM THE NEGLIGENCE OR IMPROPER CONDUCT BY AN AFC ASIAN CUP QATAR 2011™ AUTHORITY OR ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
8. Orders of the AFC Asian Cup Qatar 2011™ Authorities and Non-compliance by Ticket Holder
8.1 For security reasons, and in order to ensure the orderly and smooth implementation of the Event, the Ticket Holder must follow the orders of the AFC Asian Cup Qatar 2011™ Authorities at the Stadia on Match days. Each Ticket holder is required to cooperate with the AFC Asian Cup Qatar 2011™ Authorities in the event the Ticket Holder is requested to provide proof of her/his identity or to consent to the confiscation of prohibited items that may be in her/his possession at the Stadia.
8.2 If a Ticket is rendered null and void, admission is refused, or a Ticket Holder is ejected from the Stadium based on a violation of the TTCs, the Sales Regulations, if any, the Stadium Code of Conduct or any other relevant laws or by-laws, the AFC Asian Cup Qatar 2011™ Authorities, to the full extent permitted by applicable law, will not be obligated to issue any refund.
8.3 In the event of a violation of any terms of the TTCs, the Sales Regulations, if any, the Stadium Code of Conduct or any other relevant laws or by-laws, in addition to the other rights and remedies that the AFC Asian Cup Qatar 2011™ Authorities may have, the AFC Asian Cup Qatar 2011™ Authorities have the right to:
• a) render null and void the Tickets of the Ticket Holder;
• b) refuse entry into the Stadium to the Ticket Holder or eject the Ticket Holder from the Stadium;
• c) file suit to enforce the TTCs and claim damages, if appropriate; and/or
• d) notify governmental authorities of a violation of the provisions of the TTCs , the Sales Regulations, if any, the Stadium Code of Conduct and/or the relevant laws or by-laws that correspond to violations of applicable criminal or other laws.
8.4 In addition to laws applicable in other countries, the Qatar government may enact laws or regulations that make it a criminal offence to use Tickets in violation of the TTCs, the Sales Regulations, if any, the Stadium Code of Conduct or any other relevant laws or by-laws. Ticket Holders are advised to obtain information about applicable laws relating to Tickets.
8.5 In addition to the remedies identified in Section 8.2, 8.3 and 8.4 above, the Ticket Holder agrees to give over to a charitable organisation identified by the Organisers all revenues or other consideration received from an unauthorised sale of Tickets as and to the extent determined by the Organisers.
8.6 EACH TICKET HOLDER IS RESPONSIBLE FOR THE USE OF HER/HIS TICKET. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY TICKET HOLDER INDEMNIFIES AND HOLDS HARMLESS THE AFC ASIAN CUP QATAR 2011™ AUTHORITIES FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES AND LIABILITIES SUFFERED AND/OR INCURRED IN CONNECTION WITH, ARISING OUT OF OR RESULTING FROM:
• a) HER/HIS MISUSE OF A TICKET; OR
• b) THE MISUSE OF A TICKET BY A MINOR IF THE TICKET WAS PURCHASED BY THE TICKET HOLDER; OR
• c) THE MISUSE OF A TICKET BY ANY OTHER THIRD PARTY WHICH HAS OBTAINED, DIRECTLY OR INDIRECTLY, A TICKET THROUGH THE TICKET HOLDER; OR
• d) A VIOLATION OF THE TTCs, THE SALES REGULATIONS, IF ANY, THE STADIUM CODE OF CONDUCT AND/OR ANY OTHER RELEVANT LAWS OR BY- LAWS; OR
• e) ANY OTHER HARMFUL CONDUCT IN CONNECTION WITH THE TICKET.
THIS MEANS: IF A TICKET HOLDER VIOLATES ANY TICKET RELATED RULES, SHE/HE WILL HAVE TO TAKE FULL FINANCIAL RESPONSIBILITY AND PAY FOR ANY DAMAGE, INCLUDING LEGAL COSTS THAT THE AFC ASIAN CUP QATAR 2011™ AUTHORITIES MAY INCUR, IN MANAGING OR RESOLVING THE PROBLEMS CAUSED BY THE VIOLATION.
9. Data
With the acceptance of these TTCs , the Ticket Holder gives its consent to use, process, storage and transfer to third parties designated by the Organisers (located both within and outside of Qatar), subject to applicable law, the personal data that he/she provides to the Organisers for purposes relating to Ticket sales and allocation procedures, any relevant safety and security measures and/or rights protection measures in connection with the Event.
10. Unforeseen Circumstances
10.1 The AFC Asian Cup Qatar 2011™ Authorities will not be held liable, no claim will be admissible, and no reimbursement will be made, in the event of the cancellation, interruption or modification of the times, dates and/or places of one or more Matches of the Event as a result of a Force Majeure event or any change of teams participating in a Match. A "Force Majeure" event means a natural peril, included but not limited to storm, earthquake, flood or other act of God, war, invasion, act of foreign enemy, hostilities (whether war be declared or not), civil war or strife, riot, national state of emergency, plague, act of terrorism, rebellion, strikes, lock-outs or other industrial disputes, acts of governments or other prevailing authorities, or any other similar or related event which is beyond the control of the AFC Asian Cup Qatar 2011™ Authorities which delays, prevents the holding of, or causes the cancellation, postponement and/or relocation of, one or more Matches or a substantial part of such a match or matches.
10.2 The Organisers reserve the right to make alterations or corrections to the times, dates and places of the Matches, or change the teams participating in a Match due to circumstances other than Force Majeure. If the Organisers make a change to the time or date of the Match, the Ticket will be valid for the re-scheduled Match. If the Organisers change the teams participating in a Match, the Ticket will be valid for the Match with the new teams. If a Match is relocated to another venue within Qatar, then procedures will be implemented for the exchange of Tickets for the alternative location to the extent possible.
10.3 If any Matches in Qatar are cancelled or abandoned due to circumstances other than Force Majeure, the Organisers will decide at their entire discretion if the ticket will be refunded at the face value to the Ticket Holder. No other circumstances will give rise to a refund.
10.4 Should the Ticket Holder be entitled to a refund for any reason whatsoever, no interest or costs will be due on any monies paid in relation to such a refund. No such refund will exceed the price paid to the Organisers for the Ticket. Compensation of further costs and expenses (for example travel or accommodation costs) is excluded. Furthermore, only the Ticket Holder will be eligible to apply for any refund. If a refund process is initiated, the Ticket Holder must produce the Ticket for which a refund is sought by the deadline specified by the Organisers
10.5 Due to security concerns, neither the Organisers nor their agents will issue duplicate Tickets because duplicate Tickets could result in more spectators entering the Stadium than the Stadium could safely accommodate. Neither the Organisers nor their agents will be liable for any lost or damaged Tickets or late delivery caused by malfunction or interruption of mail or delivery services. TREAT YOUR TICKETS WITH CARE AND KEEP THEM IN A SAFE LOCATION AT ALL TIMES. The Ticket Holder will safeguard her/his ticket, keep it away from heat and handle it as cash.
11. Miscellaneous
11.1 Any information requests relating to Tickets should be addressed to the Organisers through the following email address: tickets@asiancup2011.com.qa This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Information will also be provided through www.the-afc.com.
11.2 THE TTCs THE SALES REGULATIONS, IF ANY, AND THE STADIUM CODE OF CONDUCT, ARE: (A) MADE AVAILABLE TO ALL TICKET HOLDERS AT www.the-afc.com; (B) PROVIDED TO ANY PERSON UPON REQUEST AT THE EMAIL ADDRESS INDICATED ABOVE; (C) PROVIDED TO THE TICKET APPLICANT IN ORDER TO BE DISTRIBUTED BY HER/HIM TO EVERY TICKET HOLDER RECEIVING TICKETS THROUGH HER/HIM; AND (D) POSTED AT OFFICIAL TICKETING BOX OFFICES. IN ADDITICION, THE STADIUM CODE OF CONDUCT WILL BE POSTED AT THE STADIA ON MATCH DAYS.
11.3 Should any provision(s) of these TTCs be declared void, ineffective or unenforceable by any competent court, the remainder of these TTCs will remain in effect as if such void, ineffective or unenforceable provision(s) had not been contained.
11.4 Certain provisions of these TTCs will be restated in a condensed format so that they may be printed within the small confined space allocated on the back of the Tickets. If there is any doubt regarding the scope or meaning of the condensed provisions on the Ticket backs, the terms of these TTCs will govern.
11.5 In the event of discrepancy between the English and translated texts if any, the English text will be used to solve doubts of interpretation and application.
11.6 To ensure continuity of application and clarity, these TTCs will be governed by, and interpreted in accordance with, the laws of the State of Qatar.
11.7 To the fullest extent allowed by applicable law, for disputes regarding a Ticket, interpretation of these TTCs, compensation or refunds or attendance at the Event, the parties will seek to resolve such dispute amicably. If the parties fail to reach such amicable solution, the courts of the State of Qatar will have exclusive jurisdiction in relation to any claim, dispute or difference concerning this TTCs and any matter arising from it. Subject to applicable law, the Organisers reserve the right to bring any legal action in relation to these TTCs in the local court of the domicile or resident of the Ticket Holder. (the-afc)